To improve upon the functional and technical aspects of the system through a combination of: production rollout, upgrades, process / functionality enhancements, competency center, reviews and training.
While planning for after "go-live" takes place early in the project, the sustainment & continuous improvement phases of the toolkit provide direction & guidance to PMs and teams so that they are aware of options and best practices.
Tools, templates and samples provided may be used as a baseline for verifying or complimenting those available through the system integrator.