Change Management
Change Management Tools
Printable version of Change Management tools list.
Use your browser's back button to return to the previous page.| Ref # | Tool | Description |
| 1 |  Change Management and the Commitment Curve (Sample - DLA) |
An introduction to the high-level concepts of change management. It explains the commitment curve and how to apply it and sets expectations for the various phases of the curve. These change management concepts were documented and leveraged by the Defense Logistic Agency (DLA) Enterprise Resource Planning (ERP) program but may be applied to any program's change challenge. |
| 2 |  Change Management Overview (Sample - DLA) |
A high-level overview describing change management and the three components used to address change - communication, organizational readiness and sponsorship. This sample is from DLA's ERP program but the concepts can be applied to any program's change challenge. |
| 3 | Change Management Plan (Sample - DLA) |
A sample change management plan that describes in detail the three components used to address change - communication, organizational readiness and sponsorship - and how the approach will be implemented. This sample is from DLA's ERP program but the concepts can be applied to any program's change challenge. |
| 4 | Change Readiness Assessment Plan (Sample - DLA) |
A sample change readiness assessment plan that describes in detail the steps, methods and timing for assessing readiness and securing feedback from various levels in the organization. It supports the overall change management plan. This sample is from DLA's ERP program but the concepts can be applied to any program's change challenge. |
| 5 | Sponsorship Plan (Sample - DLA) |
A sample sponsorship plan that describes in detail the role sponsorship plays in effective change management. Techniques, outcomes and considerations are all described in relation to change management. The sponsorship plan supports the overall change management plan. This sample is from DLA's ERP program but the concepts can be applied to any program's change challenge. |
| 6 | Communications Plan (Sample - DLA) |
A sample communications plan that describes the approach, communication vehicles and feedback mechanisms used in managing change. The communications plan supports the overall change management plan. This sample is from DLA's ERP program but the concepts can be applied to any program's change challenge. |
| 7 |  Communications Plan - Detail (Sample - DLA) |
A detailed sample of the various communications planned and executed during a specific timeframe. It illustrates how different messages need to be communicated to different audiences in different ways. The detailed communications plan supports the overall communications plan. This sample is from DLA's ERP program but the concepts can be applied to any program's change challenge. |
| 8 | Communication Plan Guidelines and Lessons Learned |
A reference of key considerations for creating a communications plan. Guidelines are provided and lessons learned are shared. |
| 9 | Communications Principles, Strategies and Lessons Learned |
An overview of the key components of a communications plan. It was provided by a large consulting firm as a result of their experience in doing a large ERP implementation. |
| 10 | Communications: Analysis of Techniques |
A description of the various methods used in the communications component of change management. The pros and cons are documented so that programs can determine which methods of communication best fit their needs. This sample is from DLA's ERP program but the concepts can be applied to any program's change challenge. |
| 11 | Communications: Component Parts - People, Process and Technology (Sample - DLA) |
A sample of the type of information that should be communicated to increase the level of understanding in an organization. It was used to encourage dialogue between sponsors, change agents, supervisors and end users. This sample is from DLA's ERP program but the concepts can be applied to any program's change challenge. |
| 12 | Communications: Delivering the Main Messages (Sample - DLA) |
Sample communications used to deliver high-level yet key messages for a program. This brief was developed to encourage dialogue between project sponsors and others affected by the modernization program. This sample is from DLA's ERP program but the concepts can be applied to any program's change challenge. |
| 13 | Communications: Enterprise Resource Planning (ERP) Introduction (Sample - NAVAIR) |
A sample communications brief from a Navy ERP program that was used to introduce the basic concepts of ERP and the Navy's program in order to implement the new solution. |
| 14 | Communications: ERP Communications Memo (Sample - NAVAIR) |
A sample communications memo used by one of the Navy ERP programs. It provides basic information about the program and is used for internal communications. |
| 15 | Communications: The Need for Change and Expectation Setting (Sample - DLA) |
A good example of what and how to communicate about "why" the organization is transforming. It conveys the need for change, expectations and actions that should be undertaken in support of the program. This sample is from DLA's ERP program but the concepts can be applied to any program's change challenge. |
| 16 | Communications: "The 'One DLA' Connection" Newsletter (Sample - DLA) |
A sample newsletter that provides a good example of the type of information that can and should be communicated to the organization. This sample is from DLA's ERP program but the concepts can be applied to any program's change challenge. |
| 17 | Usage and Feedback Questionnaire (Sample) |
A sample feedback form that demonstrates how to asses and solicit input from users. |
| 18 | Feedback Forms (Sample - NAVAIR) |
An example of feedback forms that were used by a Navy program as follow-up to ERP introductory courses, status updates and other communications. The forms provide a good template for soliciting input after communications have occurred. |
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